For Block Bookings:
For package bookings of 6 x 45 minute sessions:
-
- full payment at time of booking.
- when booking your appointments you do not have to stick to the same day or time and can book them as you feel you need them rather than making your choice straightaway.
- must be used within 4 months of paying. Appointments after the cut-off period will be lost.
For package bookings of 3 x 45 minutes sessions:
-
- full payment at time of booking.
- must be used within 6 weeks of paying. Appointments after the cut-off period will be lost.
- (Please also see the Cancellation Policy below for further details if you need to cancel any of your appointments.)
After Booking
- You will receive an email confirming your booking and a reminder of the appointment date nearer the time.
- You will receive an invoice separately.
- Payment must be made in advance of the sessions.
- If you wish to cancel a booking, instructions on this are at the bottom of your confirmation email. You can also re-book if you would like to change an appointment length, time or date.
- If you have an Online appointment, you will be sent a link via email.
Cancellation Policy
Cancellation policy of 24 hours required for full refund.
For package booking refunds
If you wish to cancel the whole package/remainder of the package - you will be refunded for the remainder of any sessions minus the number of sessions you have already received (which are charged at full price and not the discounted rate). Please note that if cancelling any session you need to give 24 hours notice.
